Know-It-All's, Whiners and 800 Pound Gorillas in the Planning Process

January 10, 2014

Sometimes the hardest part of building the capital plan isn't massaging the numbers and prioritizing the projects. The most grueling challenge can be facilitating discussions with all the various stakeholders - many of whom have competing interests and complex personalities and communication styles (to put it nicely.)

In this classic video from our CTO and master facilitator, Dan Saaty, learn how to manage the Know-It-All's, Whiners and 800 Pound Gorillas and get to consensus more quickly.

http://www.youtube.com/watch?v=MecjeB8C3Gc

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