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In previous posts, we have explored the main identifiers, causes, risks and results of resource bottlenecks, so now is a great opportunity to explore the biggest side effect of resource bottlenecks that gets very little attention: the human cost.
1. Workers are experiencing a lack of resources.
It can be very stressful trying to complete a task without the needed tools. Imagine trying to...
2. They are bombarded with a massive backlog they have to quickly address.
If you have ever been a waiter, you know the pain of trying to adequately serve multiple tables that were all seated at the same time.
3. Team dynamics are hurt
If the people who come before and after an employee in the process are always missing due dates or doesn't deliver their part of the process in a timely manner, this can cause trust to diminish among teammates
4. Inability to perform their quality standards
Lots of employees hold themselves, and their work, to a certain standard. One that they deem acceptable for the output of their products to meet what is expected of them. Not being able to meet this standard can cause5. They might worry about job security
If a workers performance is suffering for reasons outside of their control, employees can accumulate stress worrying about how they might be evaluated by their superiors on that next evaluation. This can lead to a constant level of anxiety and a tendency to overcompensate (and burn out) or lash out at fellow coworkers.
Don't Sacrifice Employee Morale
Employee morale is a high price to pay for a problem that can easily be resolved. You can read more here to see a deeper look at the steep cost of employee replacement.