Decision Lens is the leading cloud-based software company for prioritization and resource optimization. It provides a solution to organizations’ most critical decision-making processes. Decision Lens has been recognized as a top 100 most innovative company by Red Herring magazine and was awarded one of the top 25 “Great Place to Work” companies nationally by the Great Place to Work Institute. Our client list includes organizations in Federal (DoD, Intelligence, and Civilian agencies), State & Local (DOTs, CIOs, Cities) and commercial (Boeing, Genentech, Sprint). Learn more about our solution at http://decisionlens.com.
As a Customer Success Manager, you will work directly with customers, managers and the technical team to complete a successful implementation of Decision Lens. You will work alongside customers as you help them make a real impact. In this role, you will be responsible for the full process of an implementation which includes, but is not limited to, meeting with the customer, scheduling and participating in various sessions, demonstrating the software, and training users. A successful candidate will be able to exude confidence in the methodology and software, remain poised under pressure, build strong customer relationships, remain flexible with shifting timelines, learn a new use case quickly, stay organized, and deliver to multiple customers. We are looking for candidates with a passion for technology, information and innovation.
Duties and Responsibilities
Decision Lens Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.