Decision Management Maturity Model™
Decision making may well be the most important ingredient in determining whether an organization succeeds or fails. However, because every decision is in fact subjective, many business leaders do not know where to start when attempting to improve the way that they manage decisions.
Without any structure in an organization's decision process, mistakes are likely to be repeated over and over again as the players change over time. It is crucial to understand how great decisions are made and how a structured process can greatly improve outcomes.
Decision Lens has developed a diagnostic tool called the Decision Management Maturity Model™ (DM³) to help organizations understand and improve their levels of maturity in their decision-making processes.
The model can be applied to any business function and assists decision makers in assessing and developing their decision process–from ad hoc decision making to value-based decision making.
The Decision Management Maturity Model does all of the following:
- Acts as a diagnostic tool for assessing an organization's capability to conduct effective decision making
- Defines the fundamental components of decision-making maturity
- Maps out a developmental path for an organization to achieve higher levels of decision-making maturity
- Provides a plan for improvement for the decision-making process through effectively using the Decision Lens Suite
Maturity Stages
Stage 1: Ad hoc
Very little structure to decision process
Stage 2: Informal
Some structure in decision process but mostly based on a common language rather than a common process
Stage 3: Formal
Structured decision process without connection to resource allocation
Stage 4: Institutionalized
Structured decision process clearly tied to metrics, performance data and resource allocations
Stage 5: Value Based
Fully operational decision process integrated with other organizational practices and with continuous evaluation and improvement
